From the time of its establishment at the beginning of 2013, Kinguin has become the biggest alternative marketplace to Origin, Battle.net, and Steam. It boasts of over 4 million loyal customers.
The company uses an innovative platform, and the process is hassle-free. The mission of the firm is to offer buyers and sellers from across the globe the privilege to trade video games at affordable prices.
Kinguin guarantees its customer maximum satisfaction by availing the optional Buyer Protection Program that comes with a 30-day money back guarantee. Also, the firm has invested in its customer care representatives concerning elements such as knowledge-base so that they can respond to all your questions via the instant live chat service.
This trusted platform gives back to the community in numerous ways. For instance, Kinguin collaborates with other trusted organizations to hold special events such as Kinguin for Charity Tournaments and Kinguin Guinness World Record. Such activities go a long way in collecting the funds needed to support children struggling with illnesses.
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How to Redeem Your Coupon:
Who does not like to save even a few bucks off a purchase? Most probably, no one. Kinguin understands this, and as such, does everything possible to help customers access services at a lower price than the marked one.
One of the ways that the company achieves this objective is by having offers and promotions. These offers usually come with either a percentage off the regular price, or a set dollar amount. When you apply this promotion, you’ll get a discount.
If you have already found a discount code, and do not know how to use it, use the below guideline.
Have you shopped for a coupon and found one that interests you the most? The next thing is to proceed to the official website.
Locate the services that you would like to buy and then add them to the shopping cart.
When you have finished adding the items to your shopping cart, time is right to apply the discount that you found earlier.
On the payment page, search the discount code box and paste/insert the coupon there.
The discount will apply automatically upon entering it. You may now complete your purchase.
The simplest way to get hold of promo codes is to follow Kinguin on its various social media channels. Follow the company on Facebook, Instagram, and Twitter, and if possible, always check out its blog for updates. Signing up for the newsletter on the official website of the firm will give you a sneak peek (via email) of upcoming promotions.
Kinguin does not allow the return of already delivered products. On the Terms and Conditions, the company explains that it reserves the right not to accept returns of items or game keys that the customer has already received.
For this reason, they encourage their customers to include Buyer Protection in their purchase. Kinguin Buyer Protection facilitates extended help like returning a product that you have not used.
As far as a pre-order is concerned, you can cancel it anytime, but three days before the date of the release of the game. They will deny you a refund if you file a request within the last three days of the date of game release. Note that this arrangement does not apply if a customer had received the activation key of the product in advance. However, individuals with Buyer Protection have the freedom to cancel the pre-order anytime as long as the company has not released the activation key to them.
Upon canceling a pre-order, contact the customer support to confirm of their knowledge of your request to stop the dispatch of the pre-order. Contact them via the Live Chat service or the ticketing system.