JosBank.com Promo Codes Updated For March 2021:

About Jos A. Bank:

When they hear the name Jos A. Bank, most people think of custom made, high-quality men’s suits or tuxedo rentals. But Jos A. Bank also sells men’s sportscoats, dress shirts, footwear, accessories and stylish casual clothing for everyone, including those who wear Big & Tall sizes.

The company was founded in 1905 and currently operates more than 500 stores nationwide. Jos A. Bank has been committed to providing customers with the finest quality clothing at a low price since 1905. Jos A. Bank’s prices are often 20 to 30 percent less than their competitors. They pride themselves on customer service and offer customers a 100% satisfaction guarantee.

Jos A. Bank customers can purchase items online through their website. Orders over $50 ship free and they often have promotions exclusively for online shoppers. Like most websites, Jos A. Bank requires customers to enter a promotional code in order to receive the discount.

How to use Promo Codes

If you have a promo code, you will need to enter it before you place your order. When you are done shopping, click on the checkout button in the upper right corner. After you review the items in your shopping bag, click on the plus symbol that is located right beneath your total on the right side of the screen. A box labeled “promo code” will pop-up. Simply enter your code and click “apply”. Your new total should reflect the savings but if not, an explanation will be given in red font above the promo code box.

How to Get In Touch with Jos. A. Bank

Customers can also place an order over the phone by calling 1-800-285-2265, 24 hours a day, 7 days a week. Customer service and online support can be contacted via call, text, email and online chat. Customer service can be reached at 1-346-444-9276 and online support can be reached at 1-346-201-4596. If you prefer to send an email or chat with someone online, you can do so by clicking on the words “contact us”, located at the very bottom of the Jos A. Bank website. Representatives are available between the hours of 8 a.m. and 10 p.m. CST Monday – Friday, 9 a.m. to 8 p.m. CST on Saturday and 10 a.m. to 8 p.m. CST on Sunday. The company’s mailing address is:

Jos A. Bank Clothiers, Inc. Customer Relations
6380 Rogerdale Rd. Houston, TX 77072
P.O. Box 1000
Attn: Customer Online Relations

Jos A. Bank gives customers the opportunity to have their dress shirts monogrammed for only $10. They also offer trouser alterations for just $12. They recently began offering the Jos A. Bank TravelCrease for $10. As the name suggests, the TravelCrease is a permanent crease that still looks good even after you’ve been traveling for a long time. Regardless of the weather or how many times you wash it, the permanent crease won’t fade away until your trousers do.

Return & Refund Policies

Jos A. Bank allows customers to exchange or return items within 90 days of purchase with the original receipt. Exchanges and returns can be processed in-store or by mail. Refunds can only be issued to the credit card that was used in the original transaction. If a debit card was used, Jos A. Bank will attempt to process a refund to the card. Please note that refunds and exchanges of altered, worn or monogrammed merchandise will be subject to the sole discretion of store management.

Jos A. Bank offers store credit for items returned after 90 days, however, these returns can only be done in-store. Returns completed in-store require the customer’s name, address, and phone number. If the refund amount is greater than $50 and cannot be returned to the original card, the customer will receive their refund by check. Checks are issued by the company’s corporate office within 10 business days. In-store returns less than $50 may also be issued by check if register funds are not available. If any discount was used to purchase the items being returned, the customer will receive a refund equal to the amount they actually paid for the item.

There are two ways to return items via mail. Customers can visit the Jos A. Bank website and print out a pre-paid mailing label or pay for shipping themselves. If customers choose to use the pre-paid mailing option, the $7.00 return shipping fee will be deducted from their refund). After attaching the shipping label, customers can drop off their packages at any FedEx location. Customers that want to pay for shipping themselves should place a packing slip inside to indicate the reason for the return and insure the package before mailing it to:

Jos A. Bank Returns Department
Door 77 West 10485
West Bellfort
Houston, TX
77031